Introduction
Star Games respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect information related to users who access the Star Games platform through stargames.gg and its associated services.
By using the platform, you declare that you have read and understood this Privacy Policy.
Operator information
- Legal entity
- Star Community
- Tax ID
- 61.409.412/0001-74
- support@stargames.gg
- Website
- stargames.gg
- Company members
- Miguel Ribeiro
2. Who we are
Star Games is operated by Star Community (Tax ID 61.409.412/0001-74). Star Games acts as the controller of personal data processed on its platform under Brazil's General Data Protection Law (Law No. 13.709/2018).
3. Data we collect
Depending on how you use the platform, we may collect:
Registration data
Name
Username
Phone
Date of birth
Country of residence
Account data
Login history
Account preferences
Profile settings
Activity history
Order data
Purchases made
Sales made
Financial history
Transaction amounts
Order-related information
Communication data
Conversations through the messaging system
Support tickets
Reviews and comments
Technical data
IP address
Browser used
Operating system
Device used
Access logs
Cookies and similar identifiers
4. How we use your data
Your data may be used to:
Create and manage your account;
Process purchases and sales;
Operate the platform;
Provide user support;
Prevent fraud and abuse;
Comply with legal obligations;
Improve the platform experience;
Conduct internal audits;
Ensure community safety.
Where permitted by applicable law, we may also use your data to send promotional communications and Star Games updates.
5. Legal basis for processing
Star Games processes data based on one or more of the following legal grounds:
Contract performance;
Compliance with legal obligation;
Regular exercise of rights;
Legitimate interest;
Data subject consent, where applicable.
6. Identity verification (KYC)
To prevent fraud, money laundering, and protect the platform, Star Games may request identity verification procedures.
This verification may include:
Official photo ID;
Proof of ownership;
Verification selfie;
Additional information required by payment partners.
Refusal to complete mandatory verification may result in temporary or permanent account restrictions.
8. Data retention
Data will be kept only for as long as necessary for:
Platform operation;
Compliance with legal obligations;
Dispute resolution;
Fraud prevention;
Regular exercise of rights.
After this period, data may be deleted, anonymized, or retained as required by law.
9. Information security
Star Games adopts technical and organizational measures to protect personal data against:
Unauthorized access;
Loss;
Alteration;
Improper disclosure;
Accidental destruction.
Despite our efforts, no system is completely immune to security risks.
10. Your rights
Under the LGPD, you may request:
Confirmation of data processing;
Access to your data;
Correction of incorrect information;
Deletion of data where applicable;
Data portability;
Withdrawal of consent;
Information about data sharing.
Requests may be submitted through official support channels.
12. Minors
Star Games is not intended for children under 13 years of age.
If we identify improper processing of minors' data without adequate authorization, we may remove that information and restrict platform access.
13. International transfers
Some providers used by Star Games may store or process data on servers located outside Brazil.
When this occurs, we will adopt appropriate measures to ensure information protection under applicable law.
14. Changes to this Policy
Star Games may update this Privacy Policy periodically.
The latest version will always be available at stargames.gg/legal/privacy.
Continued use of the platform after changes are published represents your agreement with the updated version.
15. Contact
For questions related to privacy or data protection:
Email: privacy@stargames.gg
Support: support@stargames.gg
Website: stargames.gg
Star Games — Security, transparency, and respect for your privacy.
Questions?
Reach us via in-platform chat or email support@stargames.gg.